LUSH X PADDINGTON - MARMALADE BODY WASH SAMPLE COMPLIMENTARY - SAMPLE PROMOTION TERMS AND CONDITIONS

Promotion Terms and Conditions

1. The Promotion: These terms and conditions ("Terms") apply to this Complimentary Sample- LUSH x Paddington Marmalade Body Wash Sample ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

2. The Promoter: This Promotion is organised by Lush Retail Limited, a company registered in England and Wales, with registered company number 03084750 at registered office address 29 High Street, Poole, Dorset, BH15 1AB ("LUSH", "us", "our" or “the Promoter”).

3. Promotion Period: This Promotion runs on Friday 13th February 2026 during the Participating LUSH Store opening hours (“Promotion Period”).

4. Participating Stores: This Promotion is subject to availability and while stocks last, through the following UK LUSH Stores:

Lush Bath Spa
Lush Covent Garden
Lush Manchester Arndale
Lush Stratford City
Lush Belfast
Lush Glasgow
Lush Meadowhall
Lush Victoria Station
Lush Birmingham
Lush Leeds
Lush Milton Keynes
Lush Waterloo Station
Lush Bluewater
Lush Liverpool
Lush Oxford Street
Lush White City
Lush Cardiff Spa
Lush Liverpool Street Station
Lush Paddington Station

(each a "Participating Store" and together the "Participating Stores"). This Promotion is not valid anywhere else outside of Participating Stores.

5. How can I check when my local Participating Store is open? If you are unsure when the Participating Store you wish to visit is open, you can email or call your local store during opening hours to check if a LUSH store is participating in this Promotion, contact details can be found here: https://www.lush.com/uk/en/shops/.

6. Eligible Participants: This Promotion is open to members of the public, who are at least 18 years of age, which does not include:

(a) employees of the Promoter or its holding or subsidiary companies;

(b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the promotion or its administration; or

7. How to Participate: Eligible Participants who visit a Participating Store during the Participating Store Opening Hours will be entitled to one (1) sample size Marmalade Body Wash (10g) (“Complimentary Sample”).

8. Other Promotions: This Promotion is not valid in conjunction with any other online or in store offer or promotion unless stated.

9. Complimentary Sample Limit: A limit of one (1) Complimentary Sample per Eligible Participant.

10. No purchase: No purchase necessary to participate.

11. No cash alternative: There is no cash alternative to the Complimentary Sample. The Complimentary Sample is not exchangeable for cash or for any other LUSH product or for any LUSH gift card.

12. Returns: Returns of the Complimentary Sample (regardless of condition) will not result in a refund or payment to you of any sort.

13. Your Legal Rights: Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds or replacements for products which are faulty, not fit for purpose or not as described

14. Subject to Availability: This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, LUSH reserves the right to suspend or end the Promotion early in any one or more Participating Stores without notice if, in the opinion of LUSH, there are not sufficient samples to continue operating the Promotion.

15. Unclaimed Complimentary Samples: If there are unclaimed Complimentary Samples when this Promotion closes, those Complimentary Samples will remain the property of LUSH and LUSH may dispose of them as it sees fit.

16. LUSH reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside LUSH's reasonable control.

17. LUSH and a Participating Store reserve the right to not award a Complimentary Sample, disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

18. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, LUSH reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

19. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of LUSH shall be final, and no correspondence or discussion shall be entered into.

20. Limitation of Liability:

(a) Subject to clause 20(b), LUSH and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

(b) Nothing in these Terms shall exclude LUSH’s liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law.

(c) By participating or attempting to participate in this Promotion, participants agree that LUSH shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to clause 20(b).

21. No Waiver: Any failure on any occasion by LUSH to enforce a Term is not a waiver of that Term.

22. Governing Law and Jurisdiction: This Promotion and these Terms will be governed by English Law and any disputes will be subject to the exclusive jurisdiction of the Courts of England and Wales.

23. How to contact LUSH: LUSH can be contacted in relation to this Promotion by emailing LUSH UK Customer Care at: [email protected].