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COMPLIMENTARY GOOD HOUR JELLY WITH PURCHASE OF GOOD HOUR SPA TREATMENT (JUNE 2026)

    UK & I PROMOTION TERMS AND CONDITIONS

    1. The Promotion: COMPLIMENTARY GOOD HOUR JELLY WITH PURCHASE OF GOOD HOUR SPA TREATMENT Terms and Conditions ("Terms"), the Eligible Participants who make a make an eligible purchase in person at the Participating UK Stores and Participating UK Spas during the Promotion Period will receive one (1) The Good Hour Shower Jelly (110g)  (the “Complimentary Product”), together  (the “Promotion”).

    By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

    2. The Promoter: This Promotion is organised by Lush Retail Limited, a company registered in England and Wales, with registered company number 03084750 at registered office address 29 High Street, Poole, Dorset, BH15 1AB ("LUSH", "us", "our" or “the Promoter”).

    3. Accepting the Terms and Conditions: By participating in this Promotion at the Participating Lush UK Spas, you also agree to be bound by the Lush Spa Policy and other terms and conditions at that spa. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.

    4. Promotion Period: This Promotion is available from 1st June 2026 to 30th June 2026.

    5. How to Participate: Complete a “Qualifying Purchase” in any Participating UK Spa or Participating UK Store during the Promotion Period to receive one (1) Complimentary Product.

    6. Minimum Spend: To qualify for the Complimentary Product, Eligible Participant must make a Qualifying Purchase during the Promotion Period.

    7. Qualifying Purchase: Purchase of The Good Hour Spa Treatment voucher from a Lush UK Spa or Lush UK Store during the Promotion Period. This offer is not available for purchases of The Good Hour Spa Treatment voucher from a third party. This promotion does not include online voucher purchases.

    8. Which Lush UK Spas are participating in this promotion? The following Lush Spa locations (“Participating Lush UK Spa”) are offering this Promotion: Bath, Birmingham, Cardiff, Edinburgh, Glasgow City, Leeds, Liverpool, London - Covent Garden, London - Oxford Street, Poole. The following Lush Stores locations (“Participating UK Stores”): all Lush UK Stores excluding Northern Ireland.

    9. How can I contact the Participating Lush UK Spa or Participating UK Lush Store? Contact details can be found here: https://www.lush.com/uk/en/shops/. Please note that the Participating Lush UK Spa opening times may be different to its usual opening times during the Promotion Period. 

    10. Eligible Participants: This Promotion is open to members of the public who make an eligible purchase during the Promotion Period at a Participating Lush UK Spa and who are at least 18 years of age and who make a purchase in the Participating Lush UK Spa. This does not include:

    a) employees of the Promoter or its holding or subsidiary companies, 

    b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the promotion or its administration; or 

    c) members of the immediate families or households of (a) and (b) above.

    11. Complimentary Product: One (1) The Good Hour Shower Jelly (110g) RRP: £9.00 / €11.00.

    12. Other Promotions: This Promotion is not valid in conjunction with any other offer or promotion unless stated otherwise. 

    13. Complimentary Product Limit: The Promotion can only be used once per Eligible Customer during the Promotion Period. 

    14. No cash alternative: There is no cash alternative to the Complimentary Product. The Complimentary Product is not exchangeable for cash or for any other LUSH product or for any LUSH gift card. 

    15. Your Legal Rights: Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds or replacements for products which are faulty, not fit for purpose or not as described.

    16. Subject to Availability: This Promotion is subject availability and whilst stocks last. Please check that the Complimentary Product is in stock at the Participating Store before taking part in this Promotion.

    17. Unclaimed Complimentary Products: If there are unclaimed Complimentary Products when this Promotion closes, those Complimentary Products will remain the property of LUSH and LUSH may dispose of them as it sees fit, this may include offering the Complimentary Products  for sale in the normal way.

    18. LUSH reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside LUSH's reasonable control. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of LUSH shall be final, and no correspondence or discussion shall be entered into.

    19. LUSH and the Participating Lush UK Spa / Participating UK Store reserve the right to not award a Complimentary Product, disqualify a participant or ask a participant to leave the Participating Lush UK Spa / Participating UK Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

    20. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, LUSH reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

    21. Limitation of Liability:

    a) Subject to clause 23(b), LUSH and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

    b) Nothing in these Terms shall exclude LUSH’s liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law.

    c) By participating or attempting to participate in this Promotion, participants agree that LUSH shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to clause 23(b).

    22. No Waiver: Any failure on any occasion by LUSH to enforce a Term is not a waiver of that Term.

    23. Governing Law and Jurisdiction: This Promotion and these Terms will be governed by English Law and, subject to any right you may have as a consumer to select jurisdiction, any disputes will be subject to the jurisdiction of the Courts of England and Wales if you are a participant in the UK or the court of the Republic of Ireland if you are a participant in the Republic of Ireland,. This Promotion and any location on which these Terms are posted are only intended to be accessed from the UK and Ireland only. LUSH does not make any representation that materials relating to this Promotion are appropriate or available for use at any other territory. 

    How to contact LUSH: LUSH can be contacted in relation to this Promotion by emailing LUSH UK Customer Care at: [email protected].

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